Cart
0
Get in touch with us
Do you have a project in mind?
Write to us.
Every idea deserves a healing ritual. Let's start together. E-mail
Support Email: commerciale@hinokimilano.it
General Email: amministrazione@hinokimilano.it Online support service hours
Open: 8:00 AM – Closed: 18:00 PMMonday - Sunday
Do you have any questions?
Use the form to get in touch with our sales team.
Frequently Asked Questions
Additionally, you will find some of the most frequently asked questions we receive.
How long does shipping take?
For shipments to Italy:
24-48 working hours with express courier (from order processing).
For Europe:
2-3 business days with real-time tracking.
Notes:
• Orders placed before 12pm are processed the same day
• You will receive an email with the tracking link as soon as your package leaves.
"Because even delivery must respect the harmony of our rituals."
How do you handle returns?
To date, Hinoki Milano does not provide a return service. We believe in thoughtful purchasing and the art of selection, for this reason:
• We offer detailed descriptions and complete product sheets
• We offer personalized advice via email ( assistenza@hinokimilano.com )
• We share authentic reviews from our community
"Because every product is made to be loved, not returned."
